Terms and Conditions
These Terms and Conditions govern your access to and use of the online gaming services provided through Winberry Casino. By creating an account or placing any bets on the platform, you confirm that you have read, understood, and agree to be legally bound by all provisions outlined below.
Acceptance and Application of Terms
These terms form a binding legal agreement between you and the operator. They apply to all aspects of the website, including games, promotions, deposits, withdrawals, and customer support interactions. If you do not agree with any part of these conditions, you must not register or continue using the platform.
Eligibility Requirements
You must be at least nineteen years of age or the legal age of majority in your province or territory of residence, whichever is higher. Residents of certain jurisdictions where online gambling is prohibited are not permitted to participate. It is your sole responsibility to ensure that using this service complies with all applicable laws in your location.
Only one account per person, household, IP address, and payment method is allowed. Any attempt to create multiple accounts may result in immediate closure of all accounts and forfeiture of any funds held.
Account Registration and Verification
During registration you must provide accurate, complete, and current personal information. All accounts are subject to verification procedures designed to confirm identity and prevent fraud. We reserve the right to request additional documentation at any time, including government-issued identification, proof of address, and proof of ownership of payment methods.
Failure to satisfactorily complete verification may result in account suspension or permanent closure. You are responsible for maintaining the confidentiality of your login credentials and must notify us immediately if you suspect unauthorized access.
Deposits and Withdrawals
Funds may be deposited using the payment methods displayed on the cashier page. All transactions are processed securely, and you may only use payment instruments that are registered in your own name.
Withdrawals are subject to successful completion of account verification. We maintain the right to apply reasonable processing times and to request additional information before releasing funds. Withdrawal requests are generally handled in the same currency in which the deposit was made.
Any funds suspected to be associated with fraudulent activity, bonus abuse, or money laundering will be frozen pending investigation.
Bonuses and Promotional Offers
From time to time we make bonus credits, free spins, and other promotional offers available. Each offer is governed by separate specific rules that detail wagering requirements, eligible games, maximum stakes, and time limits. You must read and accept the individual terms before claiming any promotion.
Attempting to claim bonuses in a manner contrary to their intended spirit, including but not limited to using multiple accounts or abusing technical loopholes, may result in bonus removal and associated winnings being voided.
Responsible Gaming and Account Controls
We are committed to promoting responsible gambling. Tools are available to help you manage your play, including deposit limits, loss limits, session time reminders, and self-exclusion options. If you feel your gambling is becoming problematic, you are encouraged to use these tools or contact our customer support team for further assistance.
Prohibited Conduct
You agree not to engage in any fraudulent, collusive, or illegal activity while using the platform. This includes, without limitation, using automated scripts, exploiting software errors, sharing accounts, or attempting to manipulate game outcomes.
Any breach of these rules may lead to permanent account closure, forfeiture of all winnings and balances, and reporting to relevant authorities where appropriate.
Intellectual Property
All content, graphics, logos, game software, and materials appearing on the website remain the exclusive property of the operator or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access the platform solely for personal entertainment purposes. Any other use is strictly prohibited.
Limitation of Liability
The platform and all services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, regarding the operation of the website and the accuracy or completeness of any information provided.
In no event shall we be liable for any indirect, incidental, consequential, or punitive damages arising out of your use or inability to use the service. Our total liability shall not exceed the amount you have paid to us in the thirty days preceding any claim.
Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Continued use of the platform after changes have been posted constitutes your acceptance of the updated terms. We recommend that you review this page periodically to stay informed of any revisions.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws applicable to the operator’s licensing jurisdiction. Any disputes arising from these terms or your use of the service shall be resolved in accordance with the dispute resolution procedures set out in the operator’s licensing terms.
Last updated: March 2025